Returns & Exchange
45-Day Satisfaction Guarantee
At Stepcarry.top, your satisfaction is paramount. If you’re not completely happy with your purchase, we offer a 45-day money-back guarantee. Return your item within 45 days for a full refund, no questions asked.
Full Refund with No Hidden Fees
Enjoy peace of mind with our hassle-free return policy. If you return the product within 45 days, you will receive a full refund with no restocking fees. Ensure the product is in its original condition and packaging. Refunds are typically processed within 3 business days of receiving the returned items.
Easy Return Process
Stepcarry.top simplifies the return process. Return your items within 45 days in their original condition and packaging. Refunds will be issued using the same payment method you used for the purchase. If multiple payment methods were used, your refund may be divided accordingly. Please note, items that are damaged may not qualify for a refund or exchange.
Common Questions
What if I’m not satisfied with my purchase?
We offer a full money-back guarantee for items returned within 45 days of receipt. Please make sure the item is in its original condition and packaging.
What does “no questions asked” mean?
It means you can return the product without any conditions or reasons. We do appreciate your feedback to help us improve our products and services.
For any questions about returns and refunds, please contact us at remywu2023@outlook.com.